📚 FAQ Features API
Q: Which devices are compatible with the Enable Feature API?
A: Currently, the Enable Feature API is compatible with the Body Pro 2 scale and the Sleep sensor. We are continuously working to expand compatibility to more devices.
Q: Can I activate multiple features simultaneously?
A: Yes, you can activate multiple features simultaneously. However, ensure that the combination of activated features provides a cohesive and beneficial user experience.
Q: How do I know if a feature has been successfully activated or deactivated?
A: Upon a successful API call to activate or deactivate a feature, you will receive a confirmation response. It's also advisable to monitor user feedback for real-world confirmation.
Q: Are there any limitations on the number of features I can enable on a single device?
A: There are no strict limitations on the number of features that can be activated. However, consider the device's performance and user experience when enabling multiple features.
Q: Can users manually override the features activated through the API?
A: Some features may be adjustable through the device's settings by the user. For features strictly controlled by the API, manual user adjustments may not be possible.
Q: What should I do if a feature activation fails?
A: If feature activation fails, check the error code for specific insights. Common issues include incorrect parameters or network issues. If problems persist, contact Withings support for assistance.
Q: Is it possible to schedule feature activation or deactivation?
A: Direct scheduling of feature activation/deactivation is not supported through the API. Any scheduling needs to be handled on your side, making API calls at the appropriate times.
Q: How can I provide feedback or suggest new features for the API?
A: We welcome feedback and suggestions to improve our APIs. Please submit your ideas through the partner portal or contact your Withings account manager.
Q: Are there any best practices for testing feature activation in a development environment?
A: Yes, we recommend using a dedicated test account and device for development purposes. This allows you to experiment with feature activations without impacting actual users.
Q: What happens to activated features if a device is transferred to a new user?
A: Features are associated with the device. If the device is transferred, it’s recommended to review and adjust the activated features to suit the new user's preferences.